At MINI POCKET WHEELS, we are committed to delivering your diecast car models, diecast 3D frames, and collectibles safely, promptly, and with care. As a reseller of authentic and rare collectibles, we ensure that every order reaches you in perfect condition.

1. Order Processing Time

Orders are processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Limited edition or rare collectibles may require additional processing time, which will be communicated at the time of order confirmation.

2. Shipping Coverage

We currently ship across India.

Delivery locations depend on availability of service from our logistics partners.

3. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout.

Charges vary depending on product size, weight, and delivery location.

Any promotional free-shipping offers will be clearly mentioned.

Need faster delivery? Please contact us directly at the information below to arrange expedited shipping.

4. Estimated Delivery Timeline

Metro Cities: 3–5 business days

Non-Metro / Tier 2–3 Cities: 5–8 business days

Remote Locations: 7–12 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

5. Order Dispatch & Tracking

Once your order is dispatched, you will receive a confirmation email or SMS with tracking details.

Tracking updates depend on the courier partner’s system and may vary by location.

6. Delivery Conditions

Please ensure someone is available at the delivery address to receive your order.

Orders will only be delivered to the address provided during checkout.

MINI POCKET WHEELS is not responsible for delays caused by incorrect or incomplete address details.

7. Damaged or Missing Packages

If a package appears damaged at delivery, do not accept it or note the damage in the delivery receipt.

All damaged or missing items must be reported within 24 hours of delivery with clear photos or videos.

8. Failed Delivery Attempts

If delivery fails due to recipient unavailability or incorrect address, re-delivery may be attempted.

Any additional charges for re-delivery will be borne by the customer.

9. Delays Beyond Our Control

MINI POCKET WHEELS cannot be held responsible for delays caused by:

Courier partner issues

Natural disasters or weather conditions

Government restrictions or lockdowns

Strikes or transportation disruptions

10. International Shipping

Currently, we do not offer international shipping.

International shipping may be introduced in the future.

11. Contact Us

For any shipping, delivery, or fast shipping inquiries, please contact:

MINI POCKET WHEELS
📍 Location: Odisha, India
📧 Email: support@minipocketwheels.com

📞 Phone: +91 7205337186